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Executive Team |
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At 212 Software, our employees are the keystone to the achievement of our goals, and to the bottom line of our success. 212 is committed to distinctive product quality and unparalleled customer service in all aspects of our business. The success of that commitment is determined by our success in operating as a unified team. We have to earn the trust and respect of our customers every day, in order that the customer be pleased with our products and services. We depend on our employees to earn their trust. We provide service, and service is provided by people.
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Jeffrey S. Hardy, President
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Jeff Hardy is the president and founder of TOPS Software. The company was formed in 1985 to sell TOPS property management software to management companies and self-managed communities around the country.
After seven years working as an accountant for two fortune five hundred companies, and serving as an officer in his own homeowners association, Jeff Hardy started a property management business. Within two years his management company had grown to the point where he needed to computerize--but there was no software for the Condo/HOA industry at that time. This was 1979--two years before IBM released the first Personal Computer (PC) and there were not a lot of choices in micro computers either. |
So, Jeff began to write the programs that later became TOPS, working with a neighbor who was also a programmer. Today, 212 Software offers a robust line of property management software products, all based on the original vision from 1979. Jeff's background in accounting and property management is definitely one of the reasons for the popularity of our software and our growth. It was his knowledge of the industry that allowed him to develop a software package that exactly fits the needs of this industry.
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David Black, Senior Vice President
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David brings a diverse background to the community association industry, having been involved in a variety of businesses, including owning a technical consulting firm in Atlanta GA, IT Director for a high tech manufacturing company, and working in the banking industry and the customer service industry.
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David was first introduced to the association management industry in 1981, when he served as Treasurer for the condominium where he lived in Northern California. In 2000, David decided to take an early out from the day-to-day operations as IT Director for Motorola to pursue other opportunities. In 2001, he was introduced to TOPS Software, when he helped convert 10 associations from a DOS based system to TOPS over a weekend. Shortly after that David responded to an ad in a TOPS Newsletter for a dealer based in the West. Within a period of five years, he had grown the company to provide training and support to 65 plus TOPS customers, all over the United States.
In his capacity as Senior Vice President for 212 Software, David is responsible for the Clearwater, FL production office. This includes the Support, Development, and Quality Assurance teams. In addition David represents the company in a number of different venues as directed.
David is a graduate of the University of Phoenix with a major in Information Technology. He also holds certification in Global Leadership from the The American Graduate School of International Management. He continues to stay active in the community association industry as a member in the local Arizona Chapter of CAI. David also holds a teaching certificate for Arizona’s Community Colleges.
David enjoys a good round of golf as well as watching his daughter play in competition. He enjoys football season with a passion and woodworking and building things but hasn’t had much time for that recently. David is also a technology advocate and is constantly staying up to date with current trends. He enjoys listening to music, especially the oldies and classical.
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Ryan Allen, Vice President of Technical Service |
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Ryan Allen is probably the most diverse employee at 212 Software, having worked his way through nearly every position in the company. Ryan received his BBA Accounting from Radford University. He began working for TOPS in 1998, when he was hired to provide technical support services to our customers.
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Ryan's technical understanding of the software and skills with the customers led him into the conversions business, where he wrote programs to convert customer data from one software version to another. Shortly thereafter, Ryan dipped even further into the programming pool by designing interfaces for the software and developing a series of utilities. Ryan's knowledge of our software products next led him to the sales department, where he acted as a technical consultant to prospective purchasers.
When a need arose for a person to manage the technical support department, Ryan returned to support. As a manager, Ryan's knowledge and abilities flourished, and he brought the department to an unprecedented level of success, establishing a reputation for an outstanding level of support.
Today, Ryan is the youngest member of our executive team, having achieved the position of Vice President of Product Development. In that role, Ryan is responsible for overseeing the development team, and shaping the future software products of 212 Software.
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Ki Han, Corporate Vice President
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Ki Han began working for 212 Software in 1989, first as a contractor, and later as a full time staff member. Since then, Ki has been involved in the development of five major versions of TOPS, which include 212 4.0, 212 6.5, TOPS PRO/Lite, and 212 2000™. For 212 2000™, Ki coded all of the accounting modules: G/L, A/R, A/P, Check Reconciliation, Payroll, and online AP Approval.
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In Addition to his role as Corporate Vice President, Ki continues to program, both to support current software, and to help develop new software.
Ki received his BS in Computer Science from the University of Maryland in College Park. Ki lives in Gaithersburg, Maryland with his wife, son Samuel and daughter Angela, who recently painted a picture that was printed on the front page of the county newspaper.
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