Owner Database

Track owner names, address, phone numbers, and other contact information. Print owner reports including annual meeting formats, mailing labels, and form letters. Attach files to owner and property records, and define form letters and reports to attach to owner records automatically.

A/R and Owner Collection

Keep a history for all charges and payments for as many years as desired. Print balance due reports on demand. Take collection action to send custom notices and letters to delinquent owners. Charge late fees or interest according to approved procedures.

General Ledger

Provides real-time accounting capability. Automatically updated from all subsidiary modules. Print professional looking reports such as balance sheet, income/expense statement, reserve fund statement and full general ledger.

Accounts Payable

Enter bills to pay and print computer checks. Maintains a full history of bills and payments for each vendor. Print check register report for any period, whenever you like.

Check Reconciliation

Keep checkbooks for multiple bank accounts, the check register shows all activity for each bank account. View all deposits, checks, and bank charge activity, print a  reconciliation report for each bank account, enter bank charges to check the register and update the general ledger automatically.

Community Fact Sheet

There is so much to remember about each community in your portfolio! From legal policy data to emergency contact info to preferred vendor lists to directions, the Community Fact Sheet can remember it so you don't have to!

Phone Messenger

Track incoming phone messages, link them to specific owners, and assign them to users in TOPS. Each message has a full tracking history.

Calendar / Scheduler

Maintain a calendar of events happening in and aroud your associations, along with important events happening in TOPS, such as inspection dates for architectural requests or violations, and due dates for Work Orders. Also includes a robust scheduler for automating Job Streaming jobs, Web Site Uploads, Program Updates, and so much more!

Report Defaults

Define a grouping of reports to print automatically for month-end or any occasion. 

Administration

321™ comes with a complete security system, which allows you to define role-based user restrictions, and even track a log of user activity for complete accountability.

Utilities

Repair damaged data files. Fix out of balance ledgers. Maintain system security keys. Also includes the Custom Report Export Utility, which allows you to export data into a common database format, and use your favorite report writer to create custom reports.