TOPS Professional > Work Order > Work Order > Print WO

These items have been added to the Print Work Order forms:
1. Vendor's Fax number
2. Under Job Location: Homeowner's City, State and Zip
3. The Homeowner's Account Number
4. Status field has been updated to display "Status: Open" or "Status: Closed"
5. Target Date is now populating
6. Added a space between the State and Zip Code in the Community Name field
7. W/O Type field displays the Initials of the Type - and now displays the Type Description
8. W/O Auth field displays the Initials of the Manager's Name - and now displays the Manager's full name

TOPS Professional > Work Order > Work Order > Print W/O (Include Cost Breakdown)

Updated the Grand Total so it will now include a dollar sign and .00 cents as applicable (for exact dollar amounts with zero cents).

TOPS Professional

Resolved an issue with INETKEY.EXE and WEBSYNC.EXE being flagged by anti-virus programs as infected. It is a false positive result.

TOPS Professional

Resolved an issue with WEBSYNC.EXE being flagged by anti-virus programs as infected. It is a false positive result.

TOPS Professional

Resolved an issue with INETKEY.EXE being flagged by anti-virus program as infected. It is a false positive result.

TOPS Professional > Work Order

Enhancement. Added functionality to email Work Orders.

TOPS Professional > Work Order

Work Order > Print WO. Resolved an issue with recent Work Order email enhancement that generated "Unhandled Exception" errors upon opening.

TOPS Professional > Work Order

Added WO Email functionality.

1) Added button to Work Order Vendor section to export the selected WO to PDF and create an email with PDF attached.

2) If no email address found for the assigned Vendor, prompt will ask to continue. Click Yes will generate email with a blank "To:" address field. Click No will return to the WO window.

3) Change Work Order > Print WO function. Clicking on Print WO will always go to the Print Preview window. Click Print to print a hard copy from there. "Export & Email" button changed to "Email". This will export to PDF and create email with PDF attached, but with a blank "To:" address field.

4) WO > Control Info. Update Other Settings options. Removed the entire Printing Work Order section as it no longer applies.

5) Work Order > Work Order. Update main Work Order window. Removed the lower left options as they no longer apply:

---Save When Scrolling - (TOPS should NOT save when scrolling records).
---Show Print Preview
---Use TOPS W/O Form

TOPS Professional > AP

Vendors. Cost Centers are turned on. Typing in the Default Expense Account will not save the Cost Center, if it is anything other than 000.

TOPS Professional > AP > Vendors > Print

Removed option to "Print DE 542 Form (CA only)" as it is not ready to be released at this time.

TOPS Professional > AR

Bills & Coupons > Itemized Statement.
Select following "Include" options:

1. Bills with Zero Balances
2. Bills with Prepaid (Credit) Balances
3. Bills for Direct Debit Owner

TOPS Professional > AR

Bills & Coupons > Print Coupons. Use any format. Resolved an issue when setting the due date to 29 or 30. It will now assign February dates properly.

TOPS Professional > AR

Collections > Process Collections > Print Letters. Resolved an issue when printing letters through collections. Letters will print and attach to owner record with print preview turned on or off.

TOPS Professional > AR

Reports > Collection Status printed in Active Reports. Resolved an issue in certain communities. The Aging Summary chart at the end of the report was out of alignment.

TOPS Professional > AR

Owner Balances > Letters. When printing Form Letters from AR Owner Balances, the letter window was hidden behind the main window. This has been resolved.

TOPS Professional > AP

Enter AP. Resolved an issue with insurance expiration date warning messages. The insurance was not expired at the time the bill was entered. TOPS will no longer generate a warning message in these cases. Issue was most apparent with global vendors.

TOPS Professional > GL > Reports > Yearly Spreadsheet > 12 Month Spreadsheet - Actual/Budget

Resolved an issue when printing the "12 Month Spreadsheet - Actual/Budget" report and setting the "Print Account" option to "Account # and Name". An error was generating "Error Creating Report File". The option to Use Classic Reports has been removed for this report due to the nature of the data and format of the report itself. In conjunction with this resolution, the error trap message has been removed when printing standard reports (not Classic).

TOPS Professional > AR > Reports > Delinquency Trends report

Resolved an issue with the heading not print correctly unless there is data entered in heading line 3. Along with this, resolved an issue when saving the report. The data for line 3 of the report will now be saved.

TOPS Professional > AR > Reports > Delinquency Trends report

Corrected an issue with the balance figures in the current and prior 4 months columns.

TOPS Professional > AR > Reports > Delinquency Trends Report

Create New or Create New and Save. Resovled an issue when attempting to print. It will no longer generate a TOPS_PF2.EXE exception error.

TOPS Professional > AR > Bills & Coupons > Statement File

Resolved an issue when printing statements. The statement report that is generated will now print the Lot/Unit # correctly and will accommodate for the full 10 character length.

TOPS Professional > AR > Bills & Coupons > Statement File

When using a Range of Homes and the last property record number in the database is included in the Range of Homes, an error "owners 46" was being generated. No prompt was received to save the resulting data file. This has been resolved so the report will generate and the resulting data file will prompt to be saved.

TOPS Professional> Bills & Coupons > Bills > Statement >

Set options to Include Owner and Previous Owner. If both the owner and the previous owner have delinquent balances and you select to include both in statement printing, only the owner statement would print. This has been resolved so that if the option exists to include more than one owner type, then statements will print for all those selected.

TOPS Professional > Automate > Set Report Defaults > Print Defaults

When setting up Report Defaults with Show set to Prior Actual and then printing, the Yearly Budget totals are all $0.00. This has been resolved and will print the current year's budget.

TOPS Professional > Automate > Set Report Defaults > GL > Income/Expense Statement > Show: Prior Actuals

The GL Income Statement for Prior Actuals was not including the General Ledger account numbers with $0.00 amounts in all columns for the period selected. This has been resolved and will now print through Report Defaults the same as they do when printed from GL > Reports.

TOPS Professional > Automate > Print Report Defaults > GL Income/Expense Statement

Resolved an issue when printing the I&E through Report Defaults. When Print Account # is set to Yes, the account numbers will now print on the report.

TOPS Professional > Report Defaults

Automate > Report Defaults > Set Defaults. Resolved an issue with only 1 available layout in the Income & Expense Statement layout browse window even when there are more than 1 Income & Expense Statement layouts. In other words, the browse will now display the number of layouts that exist in the community.

TOPS Professional > Check Rec > Reports

Resolved an issue when selecting Print To: Email. The following Check Rec Reports will now open a new email message with the report attached:  

TOPS Professional > AP > Reports

Resolved an issue when selecting Print To: Email. The following AP Reports will now open a new email message with the report attached:

Aged Open Items
Vendor History
AP Distribution to GL
Vendor Check Register

TOPS Professional > Owner > Reports

Resolved an issue when selecting Print To: Email. The following Owner Reports will now open a new email message with the report attached:

Standard Owners Report
Single Spaced Owners Report
Annual Meeting w/Signature
Annual Meeting w/Delinquency
Owner Profile
Settled Property
Owners Resale Report
Under Rental Reports:
Lease Expiration
Property Vacancy
Security Deposit Summary

TOPS Professional > GL > Reports


Resolved an issue when selecting Print To: Email. The following GL Report will now open a new email message with the report attached:

General Ledger Trial Balance

TOPS Professional > AR > Reports

Resolved an issue when selecting Print To: Email. The following AR Reports will now open a new email message with the report attached:

AR > Owner Balances > History > Print > Email
-or- Owner > Maintain > History > Print > Email

When using the Print button, then select Print To: Email from the Owner's History window, a new email message will open with the report attached.

TOPS Professional > Check Rec

Reconcile Bank Account. Resolved an issue in the Reconcile Bank Accounts window when checkmarking option for Uncleared Items only. If no Uncleared items exist, window was disappearing and an information message "No record found for search" was displaying behind the TOPS program window. 

TOPS Professional > Check Rec

Reconcile Bank Account. Resolved an issue in select few communities that would not allow the Check Reconciliation window to open. 

TOPS Professional > Check Rec

Cost Centers turned off. Check Rec > Reconcile Bank Account > Adjustment. If the offset was left blank, the system would post 1/2 of the transaction. Modified the program so that the offset cannot be left blank when clicking on the Post button. 

TOPS Professional > Check Rec

Reconcile Bank Acct. In the Check Reconciliation window, double click to clear any item before the last item, then double click to clear the last item in the list. This was causing calculation errors for the displayed fields: Uncleared Items, Reconciling Balance, and Difference. These issues have been resolved. 

TOPS Professional > Check Rec

Reconcile Bank Account. Check Reconciliation. If no Uncleared Items exist, a message will display "No Records Found! OK or Cancel" on top of the window. 

TOPS Professional > Plug-Ins > Web Integration > Service Requests

Enhancement: Released an enhancement to TOPS and AtHomeNet community web site integration to allow owners to log in to their web site, enter and submit Service Requests. These are then downloaded back into TOPS during the web site integration upload process.

In TOPS, the Service Requests can then be Approved, Rejected or left as Requests Submitted. Owners can log in to their accounts and see how their requests are being categorized.

Global > Global AP

Enhancement: Global > Global AP. Global AP has been enhanced to run in 64 bit environments. 

Global > Global AP

If the Global AP window is closed by clicking on the red "X" in the upper right of the window while in the middle of any Global AP process, a message box will prompt to "Abort Global Process?". 

Global > Global AP > Community Groups

Corrected an issue if any changes are made to a community name, the community name will now update in the AP Groups. The TOPS user name will not update until user goes in to Users and Passwords and saves the user's community list. 

Global > Global AP > Print Checks

Set up and use the Community Groups feature if the process of collecting data for the work status takes a long time to be compiled. This is also helpful in "arranging" communities into functional groups. 

Global AP > Recurring AP > Select and Post > Select Communities

The default setting for Recurring AP Select and Post > Select Communities is unchecked to prevent accidental posting. 

TOPS Professional > AR: Resolved an issue in AR > Owner Balances > Flags > Direct Debit generating a Cannot Save error because the direct debit info is incomplete, when in fact it was complete. Direct debit information will now save. There was no issue through Owner > Maintain.

Please run the Internet Updater to update your TOPS programs. 

TOPS Professional > Plug-Ins > AssociationReady > ReadyCollect In order for clients to upload to ReadyCollect, added file pointer to ReadyCollect web site.

Help > TOPS Help TOPS Help opens to empty pages when 2 or more help books have been added.

Help > TOPS Help TOPS Help system for TOPS Professional - phase 4 CCR. In this phase, the CCR help books have been released to the TOPS Help system.

Help > TOPS Help TOPS Help system for TOPS Professional - phase 2 General Ledger. In this phase, the General Ledger help books have been released to the TOPS Help system.

TOPS Professional > Plug-Ins > AssociationReady > ReadyCollect When in Collection Action with delinquent owners categorized, click Edit to access Edit mode. Select a category. Highlight to select an owner in that category. Click the ReadyCollect button to refer them to ReadyCollect was not working. This has been resolved.

TOPS Professional > Plug-Ins > AssociationReady > ReadyCollect Resolved an issue in the update balance function. On an import, the imported data will only update active cases, or create new cases. If the case exists but is closed in ReadyCollect, it will read and skip any closed records.

Report Defaults: Report Default settings that use the option to Print to Email will use the email address entered in Report Defaults settings. When it is run, the email address will be in the email's "To" field.

Enhancement: Automate > Job Streaming. Job Streaming has been enhanced to run in 64 bit environments.

Corrected a date issue with Jobs scheduled to run on the 1st of the current month to Accrue & Post Late Fees on the last day of the previous month.

Print Form Letters job. Resolved an issue when selecting any letters to reprint.

Job Streaming: Running an existing Report Defaults report that is set to Print to Email uses the email address provided in the Report Defaults settings. The Job Streaming job can be set up for 1 community only. The email from Report Defaults settings will populate the To field in the email message and the reports specified will be attached.

Database Checker utility: An issue was reported that the Address and Owner Name fields were not populating in the CCR Records > Search All CCR Records window. The process has been updated for the Tools > CCR Utilities > Owners, Properties Alignment Tool in the Database Utility to resolve this issue.

TOPS Professional. Plug-Ins.: The SDK interface program has been updated on the Accounting side.

Enhancement: GL > Chart of Accounts > Budget Entry Tool. The Budget Entry Tool has been enhanced to run in 64 bit environments.

Chart of Accounts > Budget Entry > Print Report > Budget Detail. Added comma separator to Budget Detail report so it is now consistent with Budget Summary and Budget Comparison reports.

Chart of Accounts > Budget Entry > Print Report. Resolved an issue with the budget notes that were being cut off on the Detail, Summary and Comparison reports.

Chart of Accounts > Budget Entry > Import and Export. When exporting the budget, certain situations were generating unhandled exception errors. These have been accounted for and resolved.

Chart of Accounts > Budget Entry > keep Current Budget > Click Ok > Print Budget. Resolved budget figure alignment issues when selecting the option to export the data to Excel.

Chart of Accounts > Budget Entry. Resolved an issue when the description for an existing General Ledger account number is changed. This change is now shown when using Quick Notes.

Chart of Accounts > Budget Entry > Click Ok > Budget Notes. Resolved an issue when turning Cost Centers on and off while using Budget Notes and Quick Notes.

Chart of Accounts > Budget Entry > Click OK > Print Budget > Export to File. Checkmark option to Export Report. Click Print. Select Excel spreadsheet format. Save to any location and Save. Click Export. The resulting report column alignment issues have been resolved.

Enhancement: Customize > Unlimited Flex Data. Unlimited Flex Data has been enhanced to run in 64 bit environments.

Utilities Database Checker > If the task is ended manually on the Database Checker during a utility run, it can cause curruption in the database that is processing at the time. The Database Checker will now only allow 1 utility to run at a time. It also creates a backup each time in the server's \TOPS2000\TEMPDIR\ folder - the backup file name is in this format:

ACC_YYYYMMDD_HHNNSS.mdb
YYYYMMDD = 4 digit year, 2 digit month, 2 digit day
HHNNSS = 2 digit hours (in military time), 2 digit minutes, 2 digit seconds
sample backup filename: ACC_20090811_131510.mdb
means the backup process was done 8/11/2009 at 1:15 and 10 seconds

A second progress bar has been added when running either of the 2 "slower" utilities to track the record reading progress:
1)  "Action Dates and Fee Alignment"
2) "Next Action Dates, Fees, Descriptions"
For these 2 options, a message to "Press and Hold the <ESCAPE> Key to Cancel. Continue to Hold Until the Program Exits to the Main Utility Window." has been added. This allows you to exit the current process.

Utilities Database Checker > Databases that are password protected will prompt you for the password when you attempt to run the Compact and Repair utility.

Utilities Database Checker > The Database Checker utility has been updated to remove RC fields and tables.

Utilities Database Checker > When running the Database Checker utility, the default is all communities un-checked (de-selected). Click to checkmark which community(ies) to include when running the utility.

Utilities Database Checker > When running CCR History Report to include Show Notes, the Note field displays Note with a date of 1899. The database checker utility has been updated to include Tools > CCR Utilities > Data Alignment Tools. New option is for "Note 'Date' Column Sequence".

Utilities Database Checker > Added functionality to the Database Checker to validate the data in the CC&R database. The original issue could occur when a CCR Record was changed manually. We modified the Violation Actions > Letters and CCR Records routines, but this utility is required to resolve any existing issues.

Owner > Reports > Owner Telephone Directory > Order set to Owner Last Name. Click Print. When you click Yes to prompt "Exclude Owners with Unlisted Numbers", the report does not include the owners with any of the Unlisted flags turned on for any of the phone numbers.

Owner > Officers: When adding the 9th category in the Officers > Select Classification window, a scroll bar displays indicating that the user can add additional categories. The scroll bar has been removed.

Owners > Officers: The Alt Phone Number listed in Owner > Maintain will be listed as the Cell number in Owner > Officers.

Owners > Officers: Clicking on the Email button will launch an email, but the email address was not included. This has been resolved.

Owner > Reports > Owner Mortgage report > Community has Owner > Control Info > Section Phase set to Section. Select the Owner Mortgage report. Select a section to print. The report takes a long time to generate, but when it does, it prints all sections over and over, resulting in a huge report. Report works in Classic Mode. This issue has been resolved in Standard Report mode.

Owner > Reports > Owner Summary Report > Owner Summary Report including notes. Was generating an unhandled exception error when printed using Active Reports option. The report will now print properly with or without notes.

Owner > Reports > Corrected misspelling of "Owner / Mortgage Report" in Owner Report menu listing.

TOPS vTOPS Professional > In a previous release, resolved an issue accessing the TOPS database from within each community and having to rebuild access data.

TOPS vTOPS Professional Desktop > Updated the title bar when logging into TOPS before selecting a community. It now correctly displays "TOPS vTOPS Professional".

AP > Check Register. Resolved an issue with the Check Register report when printed through Report Defaults. It no longer generates an error if there are zero checks in the report.

GL > Balance Sheet job. Printing Balance Sheet financial statements from Report Defaults. In certain situations, the brackets would shift from one GL account to another. This has been resolved.

Report Defaults > GL Reports. Print the GL Reports > General Ledger report for a selected Cost Center. Set the Cost Center option to Selected Cost Center. Type in the Cost Center. Print the Report Default job. It will now print the General Ledger report for the Cost Centere defined in settings.

Report Defaults jobs. Print option set to Print to Email will only attach the last report in defined in Settings. This has been resolved.

Enhancement: Automate > Report Defaults. Report Defaults has been enhanced to run in 64 bit environments.

Apply Charges > Late Fee. Set Late Fee Method in Charge Table to Percentage of Unpaid Balance. Resolved an issue when turning on option to Charge for Current Period Only. Late Fee charges should not accrue for all delinquent amounts - only those charges assessed in the current period.

Updated letter field size to 50 characters, the same as the Action Control Table.

Updated the CCR database field order when creating the mdb for the first time in a community.

CCR Batches > Batch Entry. Resolved an issue when adding new CCR records via Batch Entry. Run the history report for the code used in the batch. The Next Action displays the date used instead of 'NONE'.

CCR Batches > Batch Entry. When adding new CCR Records via Batch for properties that have renters, the Total Fees to be applied amount on the Creating CCR Records window has been corrected.

CCR Records > CCR Codes. Resolved an issue with the title bar when clicking on green arrow from the CCR Records screen. The Title Bar now displays the Community Name + CCR Code ID.

CCR Records. Resolved an issue when a CCR Record is open adn the Action Table is being viewed. When adding a new record, the previously viewed Action Table is no longer being displayed.

CCR Records. Modified CCR Records to allow adding only 1 new record at a time.

CCR Records > New Record. Resolved an issue when printing Form Letter for a new CCR Record. The "No Homeowner Attached to Record" message is no longer being generated.

CCR Records > New Record. When adding a new record, the Next Action under the Actions section of the record was empty. This has been resolved to calculate the date based on the create date.

Basic steps to resolve CC&R Report issues:
---Action to Resolve do not print
---Notes do not print

As with any utility, confirm you have backups of all your communities. Once everyone is out of TOPS, you have to run the Database Utilities program to modify your CCR databases.

1. Click Start > Programs > TOPS 2000 > Database Utilities.
2. It should be version 1.2.2 – verify by going to Tools > About while in the utility.
3. Again, confirm everyone has exited TOPS.
4. Click Tools > CC&R Utilities > Data Alignment Tools
5. Leave the default options check-marked.
6. All communities are check-marked by default. You can deselect communities where CCR is working as needed,
7. Click Begin to start the process.
8. Be patient while the utility does its job.
9. Click Ok when done.
10. You can select other communities to process or click Exit to quit.

Reports > Show Notes Options. Resolved an issue with Reports (some - when selecting to include notes) that are supressing the Action to Resolve field if that field is blank.

Resolved an issue with the Internet Updater updating TOPS Help program files in a networked environment, but still displaying those files as "File missing".

Lockbox. Resolved an issue with Bank Account defined in Lockbox > Setup > Cash Application Table and it is different than than the default bank account assigned in the Owner Data AR Setup Control File. Lockbox posts correctly to the corresponding bank account in the GL. It now posts correctly to the Check Rec.

Enhancement. Created a new Help menu option titled "TOPS Help". It is located at the top of the Help menu items. This will launch TOPS Help in its own window, separate from TOPS. First part of the release is Owners.

Global Reports. The Reports button has been temporarily disabled. The button will be disabled until the reports themselves are addressed and updated. The Lookup function with drill down capabilities is still available.

Enhancement. Added Alliance Association Financial Services (AAFS) as a banking option. Includes automatic validation file upload via TOPS Calendar / Scheduler. Also follows the standard lockbox file format that is downloaded from the bank.

For AAFS custom statements and coupons, we now have a custom AAFS program available.

AAFS. Added the community ID to the validation file.

AAFS. Under Global > Lockbox, updated label to "AAFS / CAB Lockbox".

AAFS. Under Setup > Owner Data AR Setup, updated label "Alt Lockbox ID (AAFS/CAB)".

Calendar > Scheduler > Internet Task: Alliance Association Financial Services. Resolved an issue with the Internet task repeating in Auto Run window.

Enhancement. AP > Setup > Control Info > Check Format. Added new check format option for QuickBooks with MICR.

Enhancement. SmartStreet validation file upload. Users will be asked to provide User ID and Password when they schedule this task using Calendar/Scheduler program.

Resolved an issue when scrolling though owners and the date field highlighting at random.

Field set up as Date type. Resolved an issue when entering dates in specific formats: "5/7/09" (m/d/yy) or "05/07/09" (mm/dd/yy) will now save. 2 digit years will be forced to 4 digit years. Date type control now includes a calendar date selector drop down option.

Field set up as Date type. Resolved an issue with filters against Date field types not calculating properly. As a result, filters for other data types were also enhanced.

Owner > Pool Pass > Print Passes. Resolved an issue with the 5160 Avery Labels only printing 27 labels (9 down, 3 across) instead of 30 (10 down, 3 across) per page.

In certain communities, the Community Fact Sheet was not saving Attorney address 1, address 2, city, state nor zip. This issue has been resolved.

Form Letters. Resolved an issue when using the merge codes "CCR # Days Level x", where x is the level number.

See the Mobile Manager program updates page for the latest enhancements and resolutions. http://www.212software.com/support/updates/pdaupdates.html

Owner Selector > Search. Resolved an issue with the Search by Street Address function and entering Apt Number. It will now display results..

Owner Selector > Search. When using the search function buttons by Street Address, Owner Name or Renter Name, once the search box closes out, single-click on the button (not double-click) to re-open that search function.

Bills & Coupons > Create Coupon File > File Format = Alpha Graphics. Resolved a parsing issue with owner first names ending in "le".

Bills & Coupons > Statement File > File Format = Alpha Graphics. Resolved a parsing issue with owner first names ending in "le".

TOPS Calendar in has been corrected to display Memorial Day 2009 on May 25th, 2009.

Print Passes. When printing Pool Passes with pictures on the Avery 5361 stock, the picture was printing out stretched. This has been resolved.

Updated the option for the Internet Updater > Module to Check > Community Web Sites.

Bills & Coupons. Changed name of button from "Create Coupon Folder" to "Create Coupon File".

Bills & Coupons > South Data Statement. Renamed "South Data Statement" button to "Statement File". This allows for multiple statement file types.

Enhancement. Mailing Labels. Added Alpha Graphics file layout as an option for creating mailing label files.

Enhancement. Bills & Coupons. Statement File. Added Alpha Graphics file layout as an option for creating statement files.

Enhancement. Bills & Coupons. Create Coupon File. Added Alpha Graphics file layout as an option for creating coupon files.

Bills & Coupons > Create Coupon File. The File Format listing has been alphabetized.

Bills & Coupons > Statement File. The File Format listing has been alphabetized.

Mailing Labels. Envelopes. Resolved an issue where it would only print up to 4 lines. Owners with 2nd Owner Names and Alternate Address 2 filled in. Using Alternate Address and turn on option to print 2nd Owner Name. The City, State, Zip is now printing on line 5.

Bills & Coupons > Create Coupon File > Southdata format. Resolved an issue with the owner's sort name appearing in the coupon file.

Maintain > Form Letters. Resolved an FMLTTR error when printing Form Letters through Owner > Maintain.

Maintain. Attachment Control. Select an attachment to email. Click on Email button would not email. This issue has been resolved.

Maintain. Attachment Control functionality has been enhanced.

Maintain > Attachment Control. Attachments in owner maintain are sorting by date, newest to oldest.

Maintain > Attachment Control. Enhanced email functionality for MS Outlook and MS Outlook Express.

Automate > Scheduler > Schedule Tasks. Resolved a listing issue when switching view to Internet Services. Scheduler list to Add an Internet Task is no longer pulling Events. It is correctly retrieving the list of available Internet Tasks.

Automate > Scheduler. Scheduler has been enhanced to run in 64 bit environments.

File > Calendar. Calendar has been enhanced to run in 64 bit environments.

Print Passes. Resolved an issue when printing pool passes on paper stock 5361 and selecting the option to "Highlight Child Passes". The birthdate is printing and the child is highlighted.

Print Passes. Resolved an issue when printing pool passes on paper stock 5371 and selecting the option to "Highlight Child Passes". The birthdate is printing and the child is highlighted. Also moved the birthdate field to the same line as the "Child" field.

Print Passes. The available space for the Signature Line has been increased when including the option for Signature Line in Pool Passes.

Print Passes > Set A/R Cut-off > Options > Report of Deliquent Owners. When printing Pool Passes and choosing the Set A/R Cut-off Options with reports turned on, the Pool Pass Delinquency Report Search Name field wrapping issue has been resolved.

Print Passes. Resolved a printing alignment issue when choosing to print Pool Passes using Avery 5361 without pictures.

Resolved alignment issue with Pool Passes using Avery 5361 (Laser).

Help > System Diagnostics. "Register TOPS 2000 Special OCX's" button has been moved and renamed to "Register Special OCX's".

Enhancement: Added an additional form for printing Pool Passes based on business needs. Business Card format Avery 5371, 5372, 5376 or 5377 (2.5 x 3). The information that prints on the labels will print on this new format.

Enhancement. Added check boxes for signature line and phone number under print options. Checkmark which options to print on the pool passes. The default for these check boxes is off (un-checked, de-selected).

Update Select Avery Label option names to conform with actual product names:
5160 Address Labels 1" x 2-5/8"
5361 Laminated ID Cards 2" x 3-1/4"
5371 Business Cards 2" x 3-1/2"

Print Pool Pass. When printing pool pass with more than 4 pages, after printing picture #4, the images repeated for the remainder of the passes. This has been resolved.

Print Passes > Print Pass for 5361 Active Reports. When printing pool passes with label 5361, the bottom of the report was displaying "ActiveReports Evaulation. Copyright 2002-2005...." The message has been removed.

Print Passes > Print Pass for 5361 Active Reports. Resolved an issue when printing pool passes with label 5361 and use Active Reports, the Print Options check boxes (Print Year, Print 'Thru Date', Signature Line, and Home Phone) are being reflected when the pass/report is printed.

Print All button has been removed from the Select Passes screen.

On the Select Passes window, the message now reads: "Due to Large Number of Passes to be Printed, Pool Pass will Divide the Print Job into 15 Page Separate Print Jobs. Please Select the Pass Range to Print, then Click to Continue."

On the Select Passes window, a maximum Selection of 45 passes has been set.

The message 'Before Printing, Please Ensure the Proper Page Stock is in the Printer' has been added to the Print Preview window.

When using the option for Selected Passes, if 46 passes or more are selected, upon clicking add, a message box will warn that 'You've Exceeded the Maximum of 45 Passes. Please Select Only 45 Passes.' The first 45 passes will not be added from the list. Go back to the list and "clean up" the selection list to only include up to 45 passes.

Print Passes > Set A/R Cut-Off (TOPS Professional Only). Resolved unable to open database errors when using the A/R Cut-Off option.

Printing will go to a Print Preview window.

A progress bar has been included when printing.

Print Pool Pass. When printing pool pass 5371 (business card), error message of 20510 has been resolved.

Reports > All. Added "Print Order By" to the name of printed report (Pool Pass #, Street Address, Account #, Lot/Unit #, Pool Pass Name).

Reports > by Select Range to Print. When selecting beginning and ending range, the full name is now alphabetized by last name, not first name.

Enhancement: Pool Pass .NET programs have been recompiled to run in 64-bit environments.

Reports > All. Report Header will include the sort ('by') option (Account #, Lot/Unit#, Owner Name, Pool Pass #, Street Address).

Print Passes > Active Reports (5361) with Pictures. When using active reports with pictures for selection of 'All Passes for Specific Home', if user selects home that has no passes to print, a message box will open stating that there are no passes to print.

Resolved an issue with Select passes > print passes > click Defaults > selected a selection option (selected passes in this case) generating an error message PP5361.EXE has stopped working.

Resolved an issue when de-selecting the option to print pictures on passes. Clicking print will no longer print all passes.

When clicking on the Defaults button, no data was displaying for range of homes. This issue has been resolved.

Resolved an issue when printing by Print Order or Order by Pool Pass # using any of the options was generating an incorrect message that no records found.

When switching to Order by Pool Pass #, the Print button was being disabled. This has been resolved.

Pool Pass will now clear previous selections made when the "Selection" radio button is changed to a different option.

Resolved an issue when printing passes without pictures. Option: Selected Passes - select pass, Print button was disabled..

In TOPS Professional, when selecting the 5361 Laminated ID Cards, the option to "Print Pictures on Passes" will be disabled when the A/R Cutoff option is used with a dollar amount. Using these options together is generating a Query Too Complex error in SQL.

Checks > Void Checks > Post. When voiding a check, then resetting the last check number in order to re-use it and print another check. Check cannot be voided without help from Support. This has been resolved.

Resolved an issue with the PhoneMsg.mdb having to be repaired on a frequent basis.

PhoneMsg.mdb has been moved to the \MASTER folder on server..

CCR Batches > Batch Entry. When using a CCR Code that doesn't have any Action Steps / no Action Table, then the checkboxes for letter printing options will be disabled on the final step of processing. Records will be created.

Reports > General. Added "What Association Fees Cover" to the General report. Also modified last 4 fields of the report to match the General tab in the Community Fact Sheet itself.

Reports > Insurance. Insurance report will print all insurance records for the current community only.

Reports > General. When printing the General Report, "PM Email" was displaying at the top of the report. This has been resolved.

CCR > CCR Records. Removed prompt that "Letter is Outside of Action Table..." when: 1) No Action Table exists; and 2) There are no open actions left to take and there are available steps. Print Next Letter must display that there is no next action defined to take.

CCR > CCR Records. When selecting a CCR Record that is open, the Record is Active checkbox was lost, so there was no way of closing the record. The checkbox has been added back in.

CCR Records. Removed prompt that "Letter is Outside of Action Table..." when: 1) No Action Table exists; and 2) There are no open actions left to take and there are available steps. Print Next Letter must display that there is no next action defined to take.

CCCR Records. Scenarios:

Case 1: Action Table is empty. Choose Select Letter. CCR will create an action step with the letter selected. It will be marked as completed.

Case 2: Action Table has less than ten (10) predefined action steps. All are marked as completed. Choose Select Letter. CCR will add an action step in the next available position with the letter selected. It will be marked as completed.

Case 3: Action Table has less than ten (10) predefined action steps. Some are marked as completed. Choose Select Letter. CCR will prompt you that printing the letter will mark all open action steps as skipped and completed. CCR will add an action step in the next available position with the letter selected. It will be marked as completed.

Case 4: Action Table has all ten (10) predefined actions steps filled in. All are marked as completed. Choose Select Letter. If you proceed to print the letter, it will not be added to the action steps.

Case 5: Action Table has all ten (10) predefined actions steps filled in. Some are marked as completed. Choose Select Letter. CCR will prompt you that printing the letter will mark all open action steps as skipped and completed. If you proceed to print the letter, it will not be added to the action steps.

CCR Records. Scenarios:

Case 1: Action Table is empty. Choose Select Letter. CCR will create an action step with the letter selected. It will be marked as completed.

Case 2: Action Table has less than ten (10) predefined action steps. All are marked as completed. Choose Select Letter. CCR will add an action step in the next available position with the letter selected. It will be marked as completed.

Case 3: Action Table has less than ten (10) predefined action steps. Some are marked as completed. Choose Select Letter. CCR will prompt you that printing the letter will mark all open action steps as skipped and completed. CCR will add an action step in the next available position with the letter selected. It will be marked as completed.

Case 4: Action Table has all ten (10) predefined actions steps filled in. All are marked as completed. Choose Select Letter. If you proceed to print the letter, it will not be added to the action steps.

Case 5: Action Table has all ten (10) predefined actions steps filled in. Some are marked as completed. Choose Select Letter. CCR will prompt you that printing the letter will mark all open action steps as skipped and completed. If you proceed to print the letter, it will not be added to the action steps.

CCR Records > Select Letter. When using a CCR Record that has no CCR Code and printing a Select Letter, the letter will print and will be added to the Action Table.

CCR Reports (Crystal) > Quick Report. Include Notes. Resolved an issue with the notes printing in chronological order.

Enhancement: Added date merge codes for MM/DD/YYYY and MM/DD/YY formats.

Major enhancement released. Improved violation processing.

Major enhancement released. Improved violation processing.

Major enhancement released. Added the ability to include the picture for a violation in the letter. A merge code titled "[CCR Record's Image]" is now available in the Form Letter editor tool.

Documentation: The Owner Database User Guide has been updated. Log in to the Customer Care Center and click on User Manuals to access it.

CCR Records. When using Select Letter function, the Action Table will update accordingly.

CCR Batches > Batch Entry > Form Letters. Resolved an issue when printing Form Letter that has Detailed Description or Action to Resolve containing apostrophes. The letters are no longer printing multiple apostrophes.

CCR Records. When printing Form Letter via Take Selected Action, TOPS Standard will not generate a message box prompt to charge the fee associated with the letter to the homeowner.

CCR Records > Add New. When adding a new CCR Record, the summary description field will no longer automatically fill in with " ". It is no longer prompting with the "overwrite" Yes/No message when the CCR Code has the checkmark "Use As Default For:".

CCR Records > Select Letter. When printing a form letter outside of the Action Table a message box has been added with the following prompt: "All Action Levels are in Use. If You Wish to Print this Letter, It Will NOT Be Added to the Action Table. Do You Wish to Continue?" Clicking Yes will print the letter, the Action Table stays intact (is not over written) and no Note will be attached to the CCR Record. Clicking No will return to the CCR Record.

CCR Records > Select Letter. When selecting a letter outside of the Action Table, removed message box prompt once letter has printed message of 'Do You Wish to Add a Note to This Record for This Action?'.

CCR Records > Select Letter. When printing a form letter outside of the action table please add popup box with the following: "You Have Chosen a Letter Outside of the Action Table. This Will Close All Open Action Levels. Do You Wish to Continue?" Clicking Yes will print the letter and the open action levels indicate "Skipped on date letter printed". Clicking No will return to the CCR Record. Once letter is printed, letter is added to the Action Table as "Printed Letter ##".

CCR Records > Select Letter. A message prompt has been added when trying to print letter for an item that has been completed in the Action Table: "The Selected Action Has Been Completed. If You Want to Print This Action, You Must Remove the Completed Date First". Must go through the process of clearing the completed date and in order to Take Selected Action.

Collection > Process Collections. Resolved an issue with the Form Letter processed through Collections. It now correctly uses the Effective Date from Collection Action Processing screen for the date-related Merge Codes.

Reports > Insurance. Resolved an issue when printing Insurance reports with Notes. The Notes section was cutting off.

Contractors. Corrected an issue with the Contractor Type field updating with the appropriate name.

Reports > General. Corrected the General report. It was populating data fields going down the report starting with Property Manager information.

Enhancement. Reports. Added Option to print Attorney report.

Attachment Control. Highlight an attachment. Click Envelope button to email attachment. Email form opens with message prompt "Please Enter an Email Address". Enter an email address. Clicking Ok or pressing Enter will open a new email using entered address. Clicking Cancel takes you back to the Attachment Control window. Also, modified tab order.

Attachment Control. Highlight an attachment. Click Envelope button to email attachment. Email form opens with message prompt "Please Enter an Email Address". Modified tab order.

Enhancement. Contractors. New functionality to add more than 1 vendor for any one Contractor Type. Options for Contractor Types are Browse / Add New / Edit / Delete. Duplicate Contractor Types cannot be added. Vendor options are Add New / Select / Delete.

Contractors. Browse Vendors. Resolved an issue when accessing any vendor with an apostrophe in the name.

Enhancement. Reports. Added report option for Attorney information.

Resolved an issue with certain Community Fact Sheet databases that would not save Attorney address 1, address 2, city, state nor zip. Added internal check that will update the database as needed to resolve this issue.

Reports. When printing general reports in Community Fact Sheet, there is a field for "# of Homes". Modified the name of the field on the report to "Max # of Homes".

Work Order > Attachment. Added functionality to email attachments from the Work Order Record.

CCR Batches > Batch Entry > Creating CCR Records Window. Resolved an issue with the Total Fees to be Applied was indicating $0.00 when there is actually an amount to be applied.

When selecting a letter outside of the Action Table, CCR will now prompt with message of 'The Letter Selected Is NOT Part of the Action Table and Therefore Will Not Update the Action Table. There Will Be No Fees Associated With This Letter. Do You Wish to Continue?' Yes will print the Selected Letter and No will return the user to the CCR Record.

Once letter has printed prompt user with message of 'Do You Wish to Add a Note to This Record for This Action?' Yes will add a note to the record and No will not add a note.

Modified program to show only 1 Owner Selection window instead of the 2 different ones, 1 of which was only a partial list.

Resolved an issue when using the Select Letter function and not printing the letter selected. Was occurs when the selected letter is not part of the Action Table.

Resolved an issue when deleting Form Letter in position #1. The remaining letters were moving up to fill in the blank position.

Page Setup > Margins. Resolved an issue when opening Form Letter and going into Page Setup, the margins that display (other than the default, 0.50), changed to the default settings once the file menu or toolbar buttons were used.

After recent update to form letter, resolved an issue with Form Letter 100 opening as a blank letter.

When using CC&R Batches --> Batch Close, the Close Selected Button will now activate when you select a record.

Resolved an issue updating the ccrmai.exe program though the Internet Updater.

Page Setup > Margins. Resolved an issue when making changes to the margins in Page Setup. The changes are now saving.

Resolved an issue updating the ccrmai.exe program though the Internet Updater.

Reports > Select Records > Use AR Cut-Off.

Gate > Vehicles > Select a Vehicle. Resolved an issue from the Vehicle Information window when clicking Delete. The selected vehicle will now prompt to confirm deletion. Click Yes and the vehicle will be deleted.