Mobile Manager Program Updates

Released Module Update
7/27/2009 Mobile Manager Sync

Utilities > Mobile Device Utility > Enhancement: Added new feature to choose whether or not to sync data from the mobile device back into TOPS. Mobile Manager will now prompt you with a message box asking "Do you want to pull new data from the mobile device?". Click on Yes to sync back any changes made on the mobile device. Click No to skip any changes on the mobile device.

6/10/2009 Multiple

A record is open in any of the following modules: CCR, WO, SR or Gate. If you change the record and tap the Back or Menu icon, Mobile Manager will now display a message box prompt "Do you want to save this record before closing?". Tap Yes to save your changes to that record. Tap No to discard the changes.

6/10/2009 Multiple

A record is open in any of the following modules: CCR, WO, SR or Gate. If you do not make any changes and tap OK, you will now be returned to the previous window.

5/13/2009 Work Order

Notes for Service Request > Convert to Work Order. Resolved an issue with the Service Request notes not converting over to the Work Order.

5/13/2009 CCR

Enhanced the ability to sync Notes for CCR back into TOPS.

5/13/2009 Work Order

Enhanced the ability to sync Notes for Service Requests back into TOPS.

5/13/2009 Work Order

Enhanced the ability to sync Notes for Work Orders back into TOPS.

5/13/2009 Notes

Notes in Service Request, Work Order and CCR. Resolved an issue when adding a note and attaching to the record.

5/13/2009 CCR

The notes in CCR has been modified to display the CCR number. General, Note and Action tabs all display the CCR number.

5/13/2009 Gate Security

Gate Security > Prop field within a record. Resolved a property address name wrapping issue when selecting a vehicle with the record scroll.

5/13/2009 Mobile Device Utility (Sync)

Utilities > Mobile Device Utility (Sync). The Mobile Device Utility has been enhanced to run in 64 bit environments.

5/13/2009 Community Fact Sheet

Community Fact Sheet Contractors now allows for multiple vendors per Contractor Type. Mobile Manager has been updated to show multiple vendors for each Contractor Type if they exist.

5/13/2009 Work Order

Service Requests > New. When adding a new Service Request, the Type is not completely displaying. This has been resolved.

5/13/2009 Work Order

Service Requests > Create Work Order button. Modified the Service Request add new process. Add a Service Request and save it. The Create Work Order button will now become active.

5/13/2009 Work Order

Service Requests > Notes. Resolved an issue when adding a note to a Service Request that contains at least one <CR> (carriage return). The note is no longer displaying empty "box" characters.

5/13/2009 ALL

Search by Account Number. Resolved an issue when searching by account # in Mobile Manager. The account numbers are listing and sorting correctly.

5/13/2009 Mobile Device Utility (Sync)

Mobile Manager Sync. Error generated when trying to re-sync data. The error - "field is too small to receive amount of data you are attempting to add" has been resolved.

5/13/2009 ALL

Utilities > Mobile Device Utility. When adding new CCR records via Mobile Manager then syncing back to TOPS, the report was showing number of records added. Not all records were showing in CCR records in TOPS. This has been resolved.

5/13/2009 Mobile Device Utility (Sync)

Resolved an issue when the CCR database does not exist in TOPS for the selected community. This was preventing this community from syncing with Mobile Manager.

5/13/2009 Work Order

Service Requests > New. Create a new Service Request in Mobile Manager and save. Tap Create Work Order. When syncing back to TOPS, only the Service Request appears in the records as an open Service Request. This has been resolved. The Service Request is now closed and references the open Work Order.

5/13/2009 Mobile Device Utility (Sync)

CCR > New. Resolved an issue when synching back to TOPS, the CCR record will now include the assigned code's Action Table.

5/13/2009 Work Order / SR / CCR

Enhancement. Added a number counter indicator to the picture icon that displays "1" if a picture has been attached to a record or a "0" if no picture has been attached.

5/13/2009 Work Order / SR / CCR

Enhancement. Added functionality to open a record, click on picture icon to attach a picture, take a picture with the device’s camera, and attach it automatically to the open record.

5/13/2009 Mobile Device Utility (Sync)

Enhancement. Added ability to sync in 1 direction only. Some clients choose to push updates to the mobile device only. They do not want to always sync data back. Mobile Manager Sync will now prompt to sync data from Mobile Manager back into TOPS. Click Yes to sync data back into TOPS; click No to push data to Mobile Manager without syncing. Clicking No will result in any changes made in Mobile Manager to be overwritten with the data from TOPS.

5/13/2009 ALL

Enhancement. Added functionality to tap on a phone number and prompt to place the call. Note on Service Request and Work Order: Tap on the phone icon next to the phone number box. (This is to prevent interference with the functionality of editing the phone number.)

5/13/2009 ALL

Enhancement. Released major upgrades and enhancements to Mobile Manager to take advantage of Windows Mobile 6 (and up) enhancements.

5/13/2009 ALL

Enhancement. Forms for all modules have been updated. Form data will be more linear to help accommodate various mobile device screen resolutions now available on the market.

5/13/2009 Work Order / SR / CCR

Enhancement. Picture browsing functionality in Mobile Manager has been upgraded.

5/13/2009 Work Order / SR / CCR

Enhancement. Added a number counter indicator to the note icon that displays the actual number of notes attached to a record or a "0" if no notes have been attached.

12/24/2008 On-Screen Display

Resolved an issue with devices that have "square" screen resolutions (320x320, 240x240, etc). This is not to be confused with the rectangular screens on the majority of devices. The Browse button to attach pictures was not visible on devices with square screens.

9/5/2008 Synchronization

Affects TOPS Professional only. In multi-user network when 2 or more mobile devices are connected and attempting to sync at the same time. Implemented a prompt with 3 options. Click "Yes" to override any other users who are attempting to sync; Click "No" to wait for the other users to complete sync operations; Click "Cancel" to cancel the sync operation.

9/5/2008 Synchronization

The mobile device is disconnecting, possibly due to mobile device's ActiveSync program sync running at the same time Mobile Manager is attempting to sync. Generates a 'no device connected' error . Enhanced program to accommodate.

8/22/2008 Mobile Manager

Mobile Manager has been released in TOPS Standard(On-Site)! Log in to the Customer Care Center to download the manual. The programs have been included on the Internet Updater.

8/22/2008 Comm Fact Sheet

Comm Fact Sheet > Alt tab. Resolved an issue with the Community Name is wrapping incorrectly into the Name field by expanding the field to adjust to the size of the screen.

8/22/2008 Exception Error

Resolved an issue that immediately generated an unhandled exception error: Could not find file "commfile.mdb".

8/22/2008 Exception Error

Corrected an unhandled exception error during "Push" phase of sync: could not find a part of the path due to the location of the log file.

8/22/2008 Synchronization

Resolved an issue with the Synchronization program opening minimized in certain scenarios.

8/22/08 Synchronization

Corrected an unhandled exception during "Loading Officer Data" phase of sync in TOPS Standard .

8/22/08 Synchronization Report

Enhanced the Synchronization Report. When syncing a community between mobile device and TOPS Professional or TOPS Standard for the first time, the synchronization report will display "Data Synchronization Complete".

8/22/08 Mobile Manager

Updated Mobile Manager to recognize licenses in TOPS Standard .

8/22/2008 Mobile Device Utility

Enhanced TOPS Standard by adding menu option to launch Mobile Manager Synchronization program from Utilities > Mobile Device Utility.

8/22/2008 On-Screen Display

Resolved on-screen display issue when switching communities. Now states that previous community is saving, followed by the selected community is loading.

8/22/2008 Community Fact Sheet

Resolved an "Exp Date" issue in the Community Fact Sheet > Insurance section. The date will now clear itself when switching between insurances that have a date entered and those that do not.

8/22/2008 Community Fact Sheet

Reorganized and renamed the Comm Fact Sheet > General section tabs. Tabs are now Gen / Pres / Mgr / Alt / Misc. "Common Area Responsibility" and What Association Fees Cover" have been moved to the Misc tab.

6/20/2008 Synchronization

Resolved an issue with incorrect or missing Owners > Balances syncing to Mobile Manager using the data path as the working directory.

6/20/2008 Synchronization

Corrected an issue that was generating an error "Cannot find column [changed]" when syncing data under certain circumstances.

6/20/2008 Synchronization

Updated report title from "TOPS PDA..." to "TOPS Mobile Manager Synchronization Report".

6/20/2008 Mobile Manager

Update all references to TOPS 2000™. Since Mobile Manager will be available across platforms, reference to TOPS should be generic - not TOPS Professional.

6/20/2008 Exception Error

Resolved an unhandled exeception error if there is no data for Pool Pass when accessed through Quick Reference. Same is true if Gate is selected. If Pool Pass and/or Gate Security data do not exist, that module's button will be grayed out in the Quick Reference window.

5/28/2008 Mobile Manager

Data is saved when clicking on the Save icon, switching communities and closing the program.

5/28/2008 Synchronization

If a sync session is disconnected unexpectedly, you can click Cancel to exit.

5/28/2008 Synchronization

When adding a device to the Synchronization program: If someone clicks "I do not want to install at this time", it will quit out of the Add function and return with a message that says "The .NET Compact Framework is required".

5/28/2008 Synchronization

Resolved an issue syncing all officers/classifications.

2/25/08 Mobile Device Utility

Utility menu. Added Hand Held Utility menu option for previous version of the Hand Held program. Mobile Device Utility will open the new TOPS Mobile Manager program.

2/25/08 On-Screen Display

Supported touch-screen mobile device operating systems are:

Pocket PC 2003
Windows Mobile 5.0 Pocket PC Phone Edition
Windows Mobile 6 Classic
Windows Mobile 6 Professional

2/25/2008 Mobile Manager

Mobile Manager works with .NET Compact Framework 2.0, SP1 and SP2.

2/25/08 Community Fact Sheet

Community Fact Sheet > Contractors. Corrected issue with using the drop down to select type with address lines 2 and 3 populated versus those Contractors with no data in those fields.

2/25/08 Fact Sheet

Fact Sheet > Special Info. Corrected scrolling issue in Spec Info Field.

2/25/2008 Synchronization

Sync. Removed the report comment: "The following records have been uploaded from the mobile device to TOPS 2000™

2/25/2008 Synchronization

After sync operations, any attached pictures are uploaded. Mobile Manager will display message that "Image is located on the TOPS machine".

2/25/08 Service Request

Service Request > Convert to Work Order. After it has been converted, pulling up the SR will change the button from "Convert to Work Order" to "View Work Order".

2/25/2008 Service Request

Service Request. Added sort functionality to summary screen.

2/25/08 Service Request

Service Request. When you first enter the Service Request summary screen, it gives you a listing of open records by property and type. Added functionality to select Open Records, Closed Records or All Records.

12/19/2007 Mobile Manager

Released the Mobile Manager upgrade.

09/18/2007 CC&R

Enhanced the CC&R screen with options to view Open, Closed or All CC&R.

09/18/2007 CC&R

CC&R initial screen now lists property address and CC&R code.

09/18/2007 CC&R

CC&R Codes are now in alpha order.

09/18/2007 CC&R

CC&R no longer obstructed by onscreen keyboard. Scroll bars have been added.

09/18/2007 CC&R

CC&R, Syncronization program will now update the Last Action Taken field.

09/18/2007 CC&R

Resolved error when adding new CC&R.

09/18/2007 Fact Sheet

Fact Sheet, Enhanced several fields for better readability and scrolling.

09/18/2007 Fact Sheet

Fact Sheet, Fields are now read-only on the mobile device.

09/18/2007 Fact Sheet

Fact Sheet, Resolved issue with insertion of date in fields that should be blank.

09/18/2007 Flex Data

Flex Data, Flex fields no longer appear editable.

09/18/2007 Flex Data

Flex Data, Enhanced screen to handle Unlimited Flex Data.

09/18/2007 Flex Data

Flex Data, Added ability to identify categories when using Unlimited Flex Data.

09/18/2007 Gate

Gate, New Vehicle screen now defaults to Tag number.

09/18/2007 Gate

Gate, Search functionality has been enhanced.

09/18/2007 Gate

Gate, Resolved issue with property when there is no owner assigned to it.

09/18/2007 Gate

Gate, Added designations for Owner and Visitor on summary and property screens.

09/18/2007 Gate

Gate, Resolved tab order issues.

09/18/2007 Data Path

Resolved issue setting TOPS data path to anything other than the default.

09/18/2007 Reports

Added printing function to the reports and logs.

09/18/2007 Mobile Manager

Resolved errors when opening modules that do not contain data.

09/18/2007 Gate and Pool Pass

Added buttons to Gate and Pool Pass on the Quick Reference and Owner screens.

09/18/2007 Data Path

Resolved error when changing data path.

09/18/2007 Mobile Manager

Updates to the Mobile Manager must be performed by going to PDA Devices, selecting your device and clicking "Update".

09/18/2007 Mobile Manager

Resolved issue switching between different communities containing different database modules.

09/18/2007 Mobile Manager

Pass if you click Ok. This works great! We may get request for this same function to be added to the Back button and the Main Menu button.

09/18/2007 Mobile Manager

Resolved issue with Back and Menu buttons when switching back and forth from Portrait to Landscape.

09/18/2007 Owners

Owners, Owner Balances now syncronize.

09/18/2007 Owners

Owners, Resolved sorting issue when scrolling by property address.

09/18/2007 Owners

Owners, Added Account Number Field.

09/18/2007 Pool Pass

Pool Pass, Added function to view contact info for the selected property owner.

09/18/2007 Service Request

Enhanced the Service Request screen with options to view Open, Closed or All Service Requests.

09/18/2007 Service Request

Note function has been rewritten to allow for multiple notes in Service Reqeust, Work Order and CC&R.

09/18/2007 Service Request

Service Request > Convert to Work Order, Now inactivates the Service Request.

09/18/2007 Service Request

Service Request > Convert to Work Order, Now attaches the Service Request picture.

09/18/2007 Service Request

Service Request, Resolved synchronization issue with the Action to Be Taken field.

09/18/2007 Service Request

Service Request > Convert to Work Order, Resolved issue to include Summary, Job, Type and Auth Codes when synching.

09/18/2007 Service Request

Service Request, Resolved synchronization issue with pictures.

09/18/2007 Service Request

Service Request and Work Order, Will now allow you to select the very first Auth Code.

09/18/07 Service Request

Service Request and Work Order, Will now allow you to select the very first Work Order Type.

09/18/2007 Service Request

Service Request, Work Order and CC&R, Resolved error when tapping on a picture.

09/18/2007 Service Request

Service Request, Work Order and CC&R, Added functionality to preview pictures when adding them to Service Requests, Work Orders and CC&R.

09/18/2007 Service Request

Service Request, Work Order and CC&R, Resolved issue with creating multiple records each time the Save icon is tapped.

09/18/2007 Service Request, Work Order and CC&R

Resolved tab order issues in Service Request, Work Order and CC&R.

09/18/2007 Report

Sync, Enhanced the syncronization program report.

09/18/2007 Synchronization

Sync, You must select all changed comms to sync back into TOPS.

09/18/2007 Synchronization

Sync, Resolved log file issue with report duplicating an entry.

09/18/2007 Synchronization

Sync, Resolved log file username issue.

09/18/2007 Synchronization

Updated syncronization program to state 'device not verified', if you attempt to sync a mobile device that is not connected.

09/18/2007 Community Fact Sheet

Added functionality to be able to sync Community Fact Sheet data only.

09/18/2007 Synchronization

Resolved inconsistent error when synching.

09/18/2007 Mobile Manager

Vendor listing in now in Alpha order by vendor name.

09/18/2007 Work Order

Resolved issue when deactivating a Work Order and tapping save.

09/18/2007 Work Order

Enhanced the Work Order screen with options to view Open, Closed or All Work Orders.

09/18/2007 Work Order

Work Order, Vendor drop down list now defaults to blank, not the 1st vendor.

09/18/2007 Service Request

Service Request > Convert to Work Order, Resolved sync issue.

07/23/2007 Service Request

Service Requests and Work Orders are no longer separate options in the synchronization utility, they are now just Work Orders.

07/23/2007 Mobile Manager

Resolved sync error if no data path was selected or the data path was the root.

07/23/2007 Data Path

Resolved error when selecting a data path in the program and not selecting a folder.

07/23/2007 Data Path

Resolved error when selecting a data path in the program, selecting anything when the current data path is null.

06/04/2007 Synchronization

Syncronization program has changed to correct an issue when synching back a picture.

06/01/2007 Synchronization

Syncronization program has changed to resolve an issue when synching back a picture.

06/01/2007 Mobile Manager

Changed the screen where you select picture attachments.

05/31/2007 Work Order / SR

New work orders and service requests will default to having Active checked.

05/31/2007 Work Order

When saving a new Work Order on the PDA, if no authorization is given, it no longer gives an error.

05/29/2007 Work Order

Resolved issue if no Create Date is set for a Work Order or a Service Request.

06/01/05 Mobile Manager

PDA keys are now installed locally for Pocket PC models that would not allow the keys to install normally. 

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