TOPS Standard > Work Order > Work Order > Print WO

These items have been added to the Print Work Order forms:
1. Vendor's Fax number
2. Under Job Location: Homeowner's City, State and Zip
3. The Homeowner's Account Number
4. Status field has been updated to display "Status: Open" or "Status: Closed"
5. Target Date is now populating
6. Added a space between the State and Zip Code in the Community Name field
7. W/O Type field displays the Initials of the Type - and now displays the Type Description
8. W/O Auth field displays the Initials of the Manager's Name - and now displays the Manager's full name

TOPS Standard > Work Order > Work Order > Print W/O (Include Cost Breakdown)

Updated the Grand Total so it will now include a dollar sign and .00 cents as applicable (for exact dollar amounts with zero cents).

TOPS Standard

Resolved an issue with INETKEY.EXE and WEBSYNC.EXE being flagged by anti-virus programs as infected. It is a false positive result.

TOPS Standard

Resolved an issue with INETKEY.EXE being flagged by anti-virus program as infected. It is a false positive result.

TOPS Standard > Work Order

Enhancement. Added functionality to email Work Orders.

TOPS Standard > Work Order

Work Order > Print WO. Resolved an issue with recent Work Order email enhancement that generated "Unhandled Exception" errors upon opening.

TOPS Standard > Work Order

Added WO Email functionality.

1) Added button to Work Order Vendor section to export the selected WO to PDF and create an email with PDF attached.

2) If no email address found for the assigned Vendor, prompt will ask to continue. Click Yes will generate email with a blank "To:" address field. Click No will return to the WO window.

3) Change Work Order > Print WO function. Clicking on Print WO will always go to the Print Preview window. Click Print to print a hard copy from there. "Export & Email" button changed to "Email". This will export to PDF and create email with PDF attached, but with a blank "To:" address field.

4) WO > Control Info. Update Other Settings options. Removed the entire Printing Work Order section as it no longer applies.

5) Work Order > Work Order. Update main Work Order window. Removed the lower left options as they no longer apply:

---Save When Scrolling - (TOPS should NOT save when scrolling records).
---Show Print Preview
---Use TOPS W/O Form

TOPS Standard >

The following files have been reset and will update via Internet Updater.
webcom.exe
topsupload.exe

TOPS Standard > Plug-Ins

A new module called Plug-Ins has been added to TOPS Standard. A sub-menu option named "Web Integration" has been added to the new Plug-Ins module. This provides access to Community Web Site integration features. 

Database Checker utility: An issue was reported that the Address and Owner Name fields were not populating in the CCR Records > Search All CCR Records window. The process has been updated for the Tools > CCR Utilities > Owners, Properties Alignment Tool in the Database Utility to resolve this issue.

TOPS Standard > CCR: Resolved an issue printing blank letters when the Setup > Print Preview Violation Letters is turned off.

TOPS Standard(On-Site) > Owners Enhancement: Added attachment capabilities to TOPS Standard (On-Site) to work the similar to TOPS Professional.

Enhancement: Customize > Unlimited Flex Data. Unlimited Flex Data has been enhanced to run in 64 bit environments.

Utilities Database Checker > If the task is ended manually on the Database Checker during a utility run, it can cause curruption in the database that is processing at the time. The Database Checker will now only allow 1 utility to run at a time. It also creates a backup each time in the server's \TOPS2000\TEMPDIR\ folder - the backup file name is in this format:

ACC_YYYYMMDD_HHNNSS.mdb
YYYYMMDD = 4 digit year, 2 digit month, 2 digit day
HHNNSS = 2 digit hours (in military time), 2 digit minutes, 2 digit seconds
sample backup filename: ACC_20090811_131510.mdb
means the backup process was done 8/11/2009 at 1:15 and 10 seconds

A second progress bar has been added when running either of the 2 "slower" utilities to track the record reading progress:
1)  "Action Dates and Fee Alignment"
2) "Next Action Dates, Fees, Descriptions"
For these 2 options, a message to "Press and Hold the <ESCAPE> Key to Cancel. Continue to Hold Until the Program Exits to the Main Utility Window." has been added. This allows you to exit the current process.

Utilities Database Checker > Databases that are password protected will prompt you for the password when you attempt to run the Compact and Repair utility.

Utilities Database Checker > The Database Checker utility has been updated to remove RC fields and tables.

Utilities Database Checker > When running the Database Checker utility, the default is all communities un-checked (de-selected). Click to checkmark which community(ies) to include when running the utility.

Utilities Database Checker > When running CCR History Report to include Show Notes, the Note field displays Note with a date of 1899. The database checker utility has been updated to include Tools > CCR Utilities > Data Alignment Tools. New option is for "Note 'Date' Column Sequence".

Utilities Database Checker > Added functionality to the Database Checker to validate the data in the CC&R database. The original issue could occur when a CCR Record was changed manually. We modified the Violation Actions > Letters and CCR Records routines, but this utility is required to resolve any existing issues.

Updated letter field size to 50 characters, the same as the Action Control Table.

Updated the CCR database field order when creating the mdb for the first time in a community.

CCR Batches > Batch Entry. Resolved an issue when adding new CCR records via Batch Entry. Run the history report for the code used in the batch. The Next Action displays the date used instead of 'NONE'.

CCR Batches > Batch Entry. When adding new CCR Records via Batch for properties that have renters, the Total Fees to be applied amount on the Creating CCR Records window has been corrected.

CCR Records > CCR Codes. Resolved an issue with the title bar when clicking on green arrow from the CCR Records screen. The Title Bar now displays the Community Name + CCR Code ID.

CCR Records. Resolved an issue when a CCR Record is open adn the Action Table is being viewed. When adding a new record, the previously viewed Action Table is no longer being displayed.

CCR Records. Modified CCR Records to allow adding only 1 new record at a time.

CCR Records > New Record. Resolved an issue when printing Form Letter for a new CCR Record. The "No Homeowner Attached to Record" message is no longer being generated.

CCR Records > New Record. When adding a new record, the Next Action under the Actions section of the record was empty. This has been resolved to calculate the date based on the create date.

Basic steps to resolve CC&R Report issues:
---Action to Resolve do not print
---Notes do not print

As with any utility, confirm you have backups of all your communities. Once everyone is out of TOPS, you have to run the Database Utilities program to modify your CCR databases.

1. Click Start > Programs > TOPS 2000 > Database Utilities.
2. It should be version 1.2.2 – verify by going to Tools > About while in the utility.
3. Again, confirm everyone has exited TOPS.
4. Click Tools > CC&R Utilities > Data Alignment Tools
5. Leave the default options check-marked.
6. All communities are check-marked by default. You can deselect communities where CCR is working as needed,
7. Click Begin to start the process.
8. Be patient while the utility does its job.
9. Click Ok when done.
10. You can select other communities to process or click Exit to quit.

Reports > Show Notes Options. Resolved an issue with Reports (some - when selecting to include notes) that are supressing the Action to Resolve field if that field is blank.

Resolved an issue with the Internet Updater updating TOPS Help program files in a networked environment, but still displaying those files as "File missing".

Resolved an issue when scrolling though owners and the date field highlighting at random.

Field set up as Date type. Resolved an issue when entering dates in specific formats: "5/7/09" (m/d/yy) or "05/07/09" (mm/dd/yy) will now save. 2 digit years will be forced to 4 digit years. Date type control now includes a calendar date selector drop down option.

Field set up as Date type. Resolved an issue with filters against Date field types not calculating properly. As a result, filters for other data types were also enhanced.

Owner > Pool Pass > Print Passes. Resolved an issue with the 5160 Avery Labels only printing 27 labels (9 down, 3 across) instead of 30 (10 down, 3 across) per page.

In certain communities, the Community Fact Sheet was not saving Attorney address 1, address 2, city, state nor zip. This issue has been resolved.

Form Letters. Resolved an issue when using the merge codes "CCR # Days Level x", where x is the level number.

See the Mobile Manager program updates page for the latest enhancements and resolutions. http://www.212software.com/support/updates/pdaupdates.html

Owner Selector > Search. Resolved an issue with the Search by Street Address function and entering Apt Number. It will now display results.

Owner Selector > Search. When using the search function buttons by Street Address, Owner Name or Renter Name, once the search box closes out, single-click on the button (not double-click) to re-open that search function.

Print Passes. When printing Pool Passes with pictures on the Avery 5361 stock, the picture was printing out stretched. This has been resolved.

Print Passes. Resolved an issue when printing pool passes on paper stock 5361 and selecting the option to "Highlight Child Passes". The birthdate is printing and the child is highlighted.

Print Passes. Resolved an issue when printing pool passes on paper stock 5371 and selecting the option to "Highlight Child Passes". The birthdate is printing and the child is highlighted. Also moved the birthdate field to the same line as the "Child" field.

Print Passes. The available space for the Signature Line has been increased when including the option for Signature Line in Pool Passes.

Print Passes. Resolved a printing alignment issue when choosing to print Pool Passes using Avery 5361 without pictures.

Resolved an issue in TOPS Standard (On-Site) when using the merge code CCR Article Cited.

When using Merge Code "Owner Name\Mailing Address" and "Use Alt Address" isn't checked, it will still print out data if data has been filled in at some point. This has been resolved.

If "Use Alt Address" is not checked, and Mailing Address merge code is used, it will pull in the property's address, city, state, and zip.

Resolved alignment issue with Pool Passes using Avery 5361 (Laser).

Enhancement: Added an additional form for printing Pool Passes based on business needs. Business Card format Avery 5371, 5372, 5376 or 5377 (2.5 x 3). The information that prints on the labels will print on this new format.

Enhancement. Added check boxes for signature line and phone number under print options. Checkmark which options to print on the pool passes. The default for these check boxes is off (un-checked, de-selected).

Update Select Avery Label option names to conform with actual product names:
5160 Address Labels 1" x 2-5/8"
5361 Laminated ID Cards 2" x 3-1/4"
5371 Business Cards 2" x 3-1/2"

Print Pool Pass. When printing pool pass with more than 4 pages, after printing picture #4, the images repeated for the remainder of the passes. This has been resolved.

Print Pool Pass. Resolved an issue printing passes for 5361 in TOPS Standard.

Print Passes > Print Pass for 5361 Active Reports. When printing pool passes with label 5361, the bottom of the report was displaying "ActiveReports Evaulation. Copyright 2002-2005...." The message has been removed.

Print Passes > Print Pass for 5361 Active Reports. Resolved an issue when printing pool passes with label 5361 and use Active Reports, the Print Options check boxes (Print Year, Print 'Thru Date', Signature Line, and Home Phone) are being reflected when the pass/report is printed.

Print All button has been removed from the Select Passes screen.

On the Select Passes window, the message now reads: "Due to Large Number of Passes to be Printed, Pool Pass will Divide the Print Job into 15 Page Separate Print Jobs. Please Select the Pass Range to Print, then Click to Continue."

On the Select Passes window, a maximum Selection of 45 passes has been set.

The message 'Before Printing, Please Ensure the Proper Page Stock is in the Printer' has been added to the Print Preview window.

When using the option for Selected Passes, if 46 passes or more are selected, upon clicking add, a message box will warn that 'You've Exceeded the Maximum of 45 Passes. Please Select Only 45 Passes.' The first 45 passes will not be added from the list. Go back to the list and "clean up" the selection list to only include up to 45 passes.

Printing will go to a Print Preview window.

A progress bar has been included when printing.

Print Pool Pass. When printing pool pass 5371 (business card), error message of 20510 has been resolved.

Reports > All. Added "Print Order By" to the name of printed report (Pool Pass #, Street Address, Account #, Lot/Unit #, Pool Pass Name).

Reports > by Select Range to Print. When selecting beginning and ending range, the full name is now alphabetized by last name, not first name.

Enhancement: Pool Pass .NET programs have been recompiled to run in 64-bit environments.

Reports > All. Report Header will include the sort ('by') option (Account #, Lot/Unit#, Owner Name, Pool Pass #, Street Address).

Print Passes > Active Reports (5361) with Pictures. When using active reports with pictures for selection of 'All Passes for Specific Home', if user selects home that has no passes to print, a message box will open stating that there are no passes to print.

Resolved an issue with Select passes > print passes > click Defaults > selected a selection option (selected passes in this case) generating an error message PP5361.EXE has stopped working.

Resolved an issue when de-selecting the option to print pictures on passes. Clicking print will no longer print all passes.

When clicking on the Defaults button, no data was displaying for range of homes. This issue has been resolved.

Resolved an issue when printing by Print Order or Order by Pool Pass # using any of the options was generating an incorrect message that no records found.

When switching to Order by Pool Pass #, the Print button was being disabled. This has been resolved.

Pool Pass will now clear previous selections made when the "Selection" radio button is changed to a different option.

Resolved an issue when printing passes without pictures. Option: Selected Passes - select pass, Print button was disabled.

TOPS Standard Form Letter controls. The upgrade requires the TX controls. After running the Internet Updater, an error may generate when attempting to open the new Form Letter module. Go to Help > System Diagnostics. Click on "Register Special OCX's" to register the controls in the TOPSSITE folder. Form Letters will be registered and a message box will display. Click Ok. Form Letters will now open.

Help > System Diagnostics. The "Register Special OCX's" button is now available.

CCR Batches > Batch Entry. When using a CCR Code that doesn't have any Action Steps / no Action Table, then the checkboxes for letter printing options will be disabled on the final step of processing. Records will be created.

Reports > General. Added "What Association Fees Cover" to the General report. Also modified last 4 fields of the report to match the General tab in the Community Fact Sheet itself.

Reports > Insurance. Insurance report will print all insurance records for the current community only.

Reports > General. When printing the General Report, "PM Email" was displaying at the top of the report. This has been resolved.

CCR > Form Letter (TOPS Standard). Resolved an issuw when printing a Form Letter from CCR Record, the Form Letter is now attaching to the Owner Record attached letter is named properly.

Owner > Maintain > Attachments. Resolved an issue with adding attachments through Owner > Maintain. If the attachments.mdb does not exist, it will be created. This also resolves a related issue when emailing attachments.

CCR > CCR Records. Removed prompt that "Letter is Outside of Action Table..." when: 1) No Action Table exists; and 2) There are no open actions left to take and there are available steps. Print Next Letter must display that there is no next action defined to take.

CCR > CCR Records. When selecting a CCR Record that is open, the Record is Active checkbox was lost, so there was no way of closing the record. The checkbox has been added back in.

CCR Records. Removed prompt that "Letter is Outside of Action Table..." when: 1) No Action Table exists; and 2) There are no open actions left to take and there are available steps. Print Next Letter must display that there is no next action defined to take.

CCR Records > Select Letter. When using a CCR Record that has no CCR Code and printing a Select Letter, the letter will print and will be added to the Action Table.

CCR Reports (Crystal) > Quick Report. Include Notes. Resolved an issue with the notes printing in chronological order.

Enhancement: Added date merge codes for MM/DD/YYYY and MM/DD/YY formats.

Form Letter. Resolved an issue with several Date merge codes not populating with date fields.

Major enhancement released. Improved word processing functionality.

Major enhancement released. Improved violation processing.

Major enhancement released. Improved reports.

Major enhancement released. Added Batch CCR processing.

Major enhancement released. Added the ability to include the picture for a violation in the letter. A merge code titled "[CCR Record's Image]" is now available in the Form Letter editor tool.

Reports > Insurance. Resolved an issue when printing Insurance reports with Notes. The Notes section was cutting off.

Contractors. Corrected an issue with the Contractor Type field updating with the appropriate name.

Reports > General. Corrected the General report. It was populating data fields going down the report starting with Property Manager information.

Enhancement. Reports. Added Option to print Attorney report.

Attachment Control. Highlight an attachment. Click Envelope button to email attachment. Email form opens with message prompt "Please Enter an Email Address". Enter an email address. Clicking Ok or pressing Enter will open a new email using entered address. Clicking Cancel takes you back to the Attachment Control window. Also, modified tab order.

Attachment Control. Highlight an attachment. Click Envelope button to email attachment. Email form opens with message prompt "Please Enter an Email Address". Modified tab order.

Enhancement. Contractors. New functionality to add more than 1 vendor for any one Contractor Type. Options for Contractor Types are Browse / Add New / Edit / Delete. Duplicate Contractor Types cannot be added. Vendor options are Add New / Select / Delete.

Contractors. Browse Vendors. Resolved an issue when accessing any vendor with an apostrophe in the name.

Enhancement. Reports. Added report option for Attorney information.

Resolved an issue with certain Community Fact Sheet databases that would not save Attorney address 1, address 2, city, state nor zip. Added internal check that will update the database as needed to resolve this issue.

Reports. When printing general reports in Community Fact Sheet, there is a field for "# of Homes". Modified the name of the field on the report to "Max # of Homes".

Maintain > Attachments. Resolved an issue when trying to email attachments through Owner Maintain. The default email program will open a new email with the attachment attached.

Reports & Labels. Printing the Owner List including Notes was generating a '20507' error and would not print. Issue has been resolved.

Reports & Labels > Mailing Labels. Enhancement. When selecting mailing label Avery 5262, added the option to print labels for Alternate Mailing Address.

Reports & Labels. When printing the Owner List, it will now exclude 'Alt Address 1:' and 'Alt Address 2:' when there is no data to print for these fields.

Resolved an issue with the Internet Control Center and key retrieval.

Work Order > Attachment. Added functionality to email attachments from the Work Order Record.

Open a Form Letter > File > Form Letter Manager (TOPS Standard ). Accessing File > Form Letter Manager is no longer generating a Run Time error 76.

Print Passes in TOPS Standard . An issue has been resolved when the Pool Pass Records open, then clicking the menu tab for either Print Passes or Reports. The program was locking up and the tab would not open.

Pool Pass Records. When clicking on the Owner Name button from the Pool Pass Control Window, the owner list window will now display properly.

Search (not Search Passes). The search button dropdowns for Street Address, Owner Name and Renter Name now show up in front of other parts of the window so that all results can be seen.

Gate > Vehicles > Select a Vehicle. Resolved an issue from the Vehicle Information window when clicking Delete. The selected vehicle will now prompt to confirm deletion. Click Yes and the vehicle will be deleted.