Training Services from 212 Software
To set up or
get more information on any of the training opportunities
listed here, please contact Training at 1-800-760-9966,
or via email at training@212software.com.
212 U is a new Internet training
program which offers all 212 Software users the opportunity
to learn the ins and outs of the 212 programs and functions
straight from the source. Each month, we offer a different
course designed to train users on the processes and
procedures to complete the 212 Software functions that
you use every day. We have developed several classes,
from new community set-up to year-end processing and
everything else in between.
Users connect to the class
via telephone and an Internet conference software. This
allows each user to see exactly what our instructor
is doing on his or her computer. Each course lasts about
an hour, and includes a question and answer period at
the completion of the course. Prior to the date of the
course, students are provided with an outline of the
topics that will be covered, and various course materials,
such as checklists for functions and sample layouts
or codes appropriate to the course topic.
For more information on 212 U, please
check out our web site, www.212university.com.
Here we will post course schedules, syllabi, and other
pertinent information regarding 212 U. Registered students
will receive a login ID and password that will allow
them to download class material in advance of the course
date. Additionally, we are developing a certification
program for some of the larger, more involved modules
like CC&R/ACC Enforcement.
Anyone new to 212 Software can
become more proficient by utilizing our three hour Orientation/Overview,
which will walk you through the basic steps of using
the software. When you make your 321™ purchase, be sure
to schedule the free orientation included with your
purchase. If you are an existing 212 Software customer,
you may purchase the orientation through the 212
Software Online Customer Care Center.
The orientation is a brief overview of each of the modules within the 321™ Basic System. The orientation is split into two 1 1/2 hour online classes. Orientations are scheduled on Tuesdays and Thursdays at 11:00 AM and 2:00 PM Eastern Time.
To schedule your orientation, please email orientations@212software.com. Please include in your email the name of your company, your client ID, contact name, and phone number along with dates and times you will be available
If you prefer to have our trainer
come to your office, please contact our Training
Department to set up an on-site training session.
The training will use your systems, your data, and be
customized to fit your needs.
Our corporate trainer has been
in the association management technology business for
many years, and has been using and training on the 212
Software products for much of that time. She will gladly
share her expertise to help you make the important decisions
that affect your business. Contact
us for more information.
About 212 Software's Corporate
Trainers
Gemma Sladky
In her capacity as Corporate Trainer for 212 Software, Gemma Sladky is responsible for providing customer orientations training, on-site customer training, developing Internet based training programs, and customer setup, conversions and implementation. In addition Gemma will communicate directly with clients to fulfill their software training and implementation needs, and represent the company in a number of different venues as directed.
Gemma is based in Las Vegas,
NV and she comes to us with an extensive background
of direct experience with the 212 Software suite of
programs. A strong financial and technological orientation,
plus excellent communication skills will establish Gemma
as a resource to utilize. If you would like to have
Gemma come to your office, build a custom Internet training
session, or attend one of her 212 University classes,
please contact her at GemmaS@212software.com
or call 800-760-9966.
Ken Caldwell
Having received his Bachelor of Accounting degree from Syracuse University, Ken brings a breadth of experience in his new capacity as Assistant Corporate Trainer. Since 2001, Ken has been using our software in various companies, most recently as an independent subcontractor in the southwest part of Florida. His strongest area is accounting but with this new position he has undertaken the task of learning all areas of the program. He has done so well that recently he taught a TOPS University class on the Work Order module.
As Ken is based in Cape Coral, FL, he can easily service the training needs of our customers on the eastern seaboard of the country. Ken will also be co-teaching TOPS University classes and new client orientations and can also tailor custom training programs for your association or management company, whether that be web-based or in-person. In the near future he will be contacting clients offering his services; in the mean time, Ken can be reached at 800-760-9966, kenc@212software.com or training@212software.com.
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